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Elsner Engineering Works, Inc.
Hanover, PA, United States
25 days ago
Member Company
Elsner Engineering Works, Inc.
Hanover, Pennsylvania, United States
25 days ago

Description

Service Technician

Full Time
Hanover, PA, US

Do you have a passion for travel? Are you mechanically and electrically inclined?  Are you looking for your next career move? Elsner Engineering Works, Inc. is currently looking for Service Technicians to join a dynamic and growing team!

WHO IS ELSNER? ELSNER is a fast growing, family-owned manufacturer and machine shop located in Hanover, PA. A few key points to know:

  • Our company is stable: We've been around for over 80 years.
  • We have a great employee satisfaction track record: Once people come to ELSNER, they don't want to leave. In fact, we employ families and generations: brothers, uncles, sons and daughters working side-by-side.
  • We are all about quality: Our reputation of excellent customer service and quality products is built on our company's integrity, determination, and expertise.

SUMMARY: The Service Technician is responsible for assembling machines and sub-assemblies to meet both in-house and customer requirements. He/She must demonstrate machine capability; install machines in the customer's facilities; provide technical direction to the customer in machine maintenance and operation; and repair, refurbish and retrofit existing machines. He/She must demonstrate mechanical, assembly and technical abilities. The Service Technician should have a working knowledge of PLC troubleshooting and programming language. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: The Service Technician must demonstrate competence in the following areas.

  • Assembles sub-assemblies and assemblies in a manner that ensures the customer receives a quality product. Plumbs hydraulics and pneumatics to the project specifications. 
  • Performs tasks in a safe, cost-efficient, and timely manner. Inspects a variety of machine parts to ensure compliance to specification. 
  • Performs demonstrations of machine capabilities for both customer and in-house purposes. 
  • Performs machine installations in customer facilities, ensuring a safe operation that meets or exceeds the customer expectations.  
  • Adjusts/tunes machines to optimal operating condition. 
  • Takes customer service calls to answer technical questions regarding the maintenance and operation of Elsner machines.
  • Performs machine repairs on customer machines in their facilities. 
  • Performs basic milling, lathe, and bench-type machining of parts, when needed, at both Elsner and customer facilities.
  • Represents Elsner Engineering Works, Inc., in a manner that supports the desires of the Company and meets the needs of the customer.
  • Adheres to the customer's plant rules. 
  • Installs retrofit accessories to machines in the field. 
  • Performs machine surveys to list parts required to do both minor and major machine repair. 
  • Rebuilds outdated or worn machines. 
  • Maintains proper housekeeping standards in work area daily. 
  • Works well independently or in unison with other Assemblers and Service Technicians.  
  • May, from time to time, be appointed as a team leader of a given machine or project where the technical coordination of other employees may be required.  
  • Informs shop management of work progress, identifies shortages and problem areas to both engineering and shop management, and recommends corrective action as required. 
  • Participates in continuous improvement initiatives including but not limited to Lean.  
  • Other duties and responsibilities may be assigned at the discretion of the Assembly Supervisor. 

EDUCATION/JOB EXPERIENCE

  • High School Diploma or equivalent required.  
  • A minimum of two (2) years each or more as a machine shop operator, an assembler of rewinding and folding machines and as a road service technician for customer equipment preferred.  
  • 2-year degree or certificate in electronics, mechatronics, or machine maintenance preferred. 
  • Experience with PLC troubleshooting and programming language preferred. 
  • Proficient in the use of computers and MS Office Software required.  

OTHER REQUIREMENTS: 

  • Must be willingly to travel worldwide to customer facilities by both ground and air traffic, often on short notice – a minimum of 50% of time. 
  • Planning/Organizing - Uses time efficiently and is flexible in assisting in other areas when help is needed. 
  • Quality - Demonstrates accuracy and thoroughness. 
  • Efficiency - Completes work and manages work load according to due dates. 
  • Safety and Security - Observes safety and security procedures. 
  • Adaptability - Adapts to changes in the work environment; manages competing demands; and can deal with frequent change, delays, or unexpected events. 
  • Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent.
  • Dependability - Follows instructions, responds to management direction. 
  • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; and develops alternative solutions. 
  • Customer Service - Manages difficult or emotional customer situations; solicits customer feedback to improve service; responds to requests for service and assistance; and meets commitments. 
  • Demonstrates mechanical, assembly and service technician abilities. 
  • Ability to read complex assembly blueprints and electrical or pneumatic schematics. 
  • Ability to use a variety of machine trade measuring equipment. 
  • Demonstrates team leadership skills. 
  • Demonstrates ability to work independently to troubleshoot electrical and electronic components by use of electrical schematics, multi-meter and programming software with minimal direction. 

WHAT’S THE ELSNER WORK ENVIRONMENT LIKE? You will want to work with ELSNER, not only for the Comprehensive Benefits Package, but because you will be part of a work culture that is second to none! At ELSNER you'll receive opportunity for advancement and an ability to work with highly-experienced professionals who offer mentorship.


What are you waiting for? ....Apply today and let’s get to know each other!

Monday through Friday, 6:30AM - 3:15PM at our Main Plant in Hanover, PA when not traveling.


Requirements

  • 50% minimum travel expectation
  • Read blueprints, electrical schematics, and ladder logic

Job Information

  • Job ID: 58465944
  • Location:
    Hanover, Pennsylvania, United States
  • Position Title: Service Technician
  • Company Name: Elsner Engineering Works, Inc.
  • Job Function: Skilled Labor
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: H.S. Diploma/Equivalent
  • Required Travel: 50-75%

Please refer to the company's website or job descriptions to learn more about them.

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