Description

• Support Installation projects of new equipment.
• Communicate and resolve issues to ensure successful sign off with the customer is reached.
• Provide exceptional customer service to new and existing customers. Position requires mechanical, electrical, and electronic knowledge and skills to perform necessary service and instruct others on maintaining equipment.
• Perform PM and QC system audits of Baumer hhs equipment.
• Maintain detailed knowledge of Baumer hhs products and policies and follows procedures.
• Perform other duties as assigned.

Requirements

• Preferred Associates degree or two-year technical certificate, 2-4 years' experience in lieu of degree/ certificate.
• 3-5 years' successful experience in a Field Service role.
• Basic electro-mechanical troubleshooting skills required.
• Experience with Baumer hhs systems is desired but not required.
• Experience in the Folding Carton, Bindery, Corrugated or EOL Industry desired but not required.
• Ability to lift 50lbs.
• Ability to work in different factory environments including high/ low temperature settings.
• Must have or attain a Passport.
• Must have Covid Vaccination and Booster to be considered for the position.